Southwest Airlines Customer Service

All Possible Ways To Contact Southwest Airlines Customer Service

Southwest Airlines has made it possible for customers to approach customer services to assemble travel information or solutions for their existing problems. If you are encountering any problems with your bookings then you must not hesitate to approach Southwest Airlines customer service to gather detailed information. You must go through the details mentioned below if you are looking for ways to get through Southwest customer services.

Southwest Airlines Customer Service Hours

Southwest Airlines phone lines for the United States are available 24/7. Customers must also note there are different modes that are ever available and can be used by the customers to get in contact with customer services if phone lines are unavailable.

Southwest Offer Assistance Over Live Chat:

Yes, Southwest Airlines offers live chat assistance. One thing must be noted that this service is only accessible via mobile application. So if you wish to continue with this quick responding approach, then you must open the mobile application of Southwest on your device and then go to the "Help Centre" section. As you come across the Southwest Airlines live chat option, you must tap on the option and as the live chat box loads, you must write your problem. Finally, click on the send key to get to obtain the solution. The representative will generate all the answers to your questions and relevant solutions. 

Get Relevant Travel Information by Calling Customer Service: 

Travelers can always expect detailed information about their travel problems by contacting customer services. They can also get their doubts clarified by dialing Southwest Airlines' phone number: 1-800-435-9792. As they come across the automated instructions, they must first select the language and then continue with the other instructions. Finally, the call will be turned to the corresponding representative, who will listen to listen to your queries and provide all the solutions. 

Get Connect with Southwest Airlines via Social Media:

Social media is also a great option that can be used by customers to clarify their travel concerns. Customers have the option to drop fast direct messages to curate the solutions to their problems. Also if they are not happy with Southwest Airlines services they can catch the attention of customer services by tagging and posting their experiences on Facebook or Instagram. This medium is 24/7 approachable to stay updated regarding the airline's updates and information. 

Relevant Contact Information to Get through Southwest Airlines: 

The following information can be used by customers who wish to get in contact with Southwest: 

  • Southwest Airlines Website: Southwest Official
  • Cargo Mailing Address: Southwest Airlines Co. cargo management group, 2195 Research Row ,Dallas, Texas TX, 75235
  • Customer Service Working Hours: 24/7
  • Fax: 1-469-603-6875

Send Letters to Southwest Airlines:

Travelers can also send letters to customer services if they are comfortable sharing their concerns in writing. They must make sure they are framing a brief letter and highlighting their problem clearly, and dropping them to the address given below. Customers must also make note that it will be beneficial if customers link the important copies of their travel documents:

Southwest Airlines

P.O Box 36611

2702 Love Field Drive

Dallas, TX 75235


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