Whenever a user updates the operating system of their device especially the mobile phones, the user has to face some issue in accessing the applications and their features. As some changes are not compatible with the upgrades, also, it has been seen that the user has to update the application that already has been installed in the mobile. But sometimes, updating the mobile application won’t help the users and has to face issue within the app.
Moreover, a problem like My Gmail account has stopped working is one of the common issues that a user encounters after upgrading the OS of the mobile. Sometimes, by installing the latest update resolves the issue, sometimes not. So, if updating app won’t help then what to do? Well, in that case, you should read this article. As here you will be discovering some steps that will help you to rectify the issue without much of a stretch.
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If you are stuck with Gmail has stopped working issue and after hours of tormenting, you didn’t get any reliable solution for the issue. In that case, you need to do some of the following steps.
Before you start to do some steps in order to resolve the issue, you need to be sure that you have installed the latest Google App on your device. As it has been observed that there might be chances that the latest update would not be compatible with your device. So, if you don’t have the latest app, update it soon.
In addition, to get the latest app of Google or to update the previous version of Google app, you should go to the Google Play Store.
After going to the Google Play Store, you need to check for the latest update. If available then update the app immediately. And check if the has been rectified or not.
Besides, you would require to go to the Setting on your device.
In which you need to navigate to the Apps and choose Google Play Service option.
Further, you are required to click on the Clear Cache option.
In this way, you will be able to clear the stored cache from your device, but after doing so, you still face the Gmail has stopped issue. You can resolve the issue by clearing the Google Services Framework cache. And to do so, all you will require is following the given instructions.
You will require going to Settings again and you have to choose Apps option.
Further, you will require to click on the 'Google Services Framework' option.
In addition, there you need to open the Google app and click on the Force Stop option.
Thereafter, you will also require to click on the Clear Cache option.
As soon as, you complete the above instruction to clear off the error showing in your Google Application on your mobile. You will no longer see the issue ‘why has my Gmail stopped’. Besides, if you face any issue within the process, or after completing the above steps, you face the problem of Google has stopped processing then you should contact the customer support team of Google. You can dial the Google customer support service number where a team of experts will be there to help you out. And will definitely give a comprehensive solution for all the query you have regarding Google issues. So, call at any time as they work around the clock to deliver that the best customer service.
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