iTunes errors have kept coming and going, seeming a commonplace occurrence: my iTunes not responding after the update, my iTunes keeps freezing even I restart my computer several times, and my iTunes runs slow on Windows 10 32-bit. Even today, endless iTunes not working or responding issues have frustrated more and more users.
Several Mac users have reported that iTunes freezes up and becomes unresponsive. User-reported problems to include:
- iTunes won’t open
- iTunes stops responding
- iTunes freezes
- iTunes causes CPU usage to spike
- iTunes update makes the menu items not clickable
- iTunes is very slow
- iTunes gives unknown error 42037
The Most Common Solutions for iTunes Not Responding:
The following guides will focus on the occasion of iTunes not responding, particularly during the connection between iPhone/iPad/iPod Touch and computer.
1. Run the iTunes installer.
2. Uninstall and reinstall the latest iTunes version, ensuring the correct bit version (32 or 64-bit) is installed for your operating system.
3. Restart your computer.
4. Start iTunes in Safe Mode.
5. Turn off Wi-Fi or unplug the ethernet cord of your computer before opening iTunes.
6. Change a USB cable (the complete and new Apple-supplied USB cable would be better).
Fix iTunes Not Responding or Working on Mac:
Try the following steps until your problem is fixed:
- Restart your Mac. Simply restarting your Mac may fix this issue. To do this, choose “Restart…” from the Apple menu.
- A third-party plug-in or script may cause this. Start iTunes in Safe Mode to troubleshoot this problem. Start iTunes in Safe Mode on your Mac; here is how:
1. Hold down the Option and Command keys on your keyboard while you launch iTunes. iTunes will start in Safe Mode. You will be a pop-up message saying, “iTunes is running in safe mode."
2. Visual plug-ins you have installed have been temporarily disabled. Click “Continue”.
3. If iTunes is working properly without any issue in safe mode, a third-party iTunes add-on is causing this problem.
4. iTunes add-ons are in this folder: ~/Library/iTunes/iTunes Plug-ins/. To find out the problematic add-on, close iTunes and move the add-ons to your desktop one at a time temporarily.
5. You may also want to contact the developers of your plug-ins. Maybe, there are updates that you can install.
- Make sure that you have the latest version of iTunes installed. If you do not, please update iTunes. You can update iTunes in a few minutes. Launch iTunes then, from the menu, select iTunes > Check for Updates.
- Turn off Wi-Fi. Then launch iTunes and sign out by going to iTunes menu > Store > Sing Out, then quit iTunes. Then turn on Wi-Fi and relaunch iTunes.
- Remove iTunes and re-install again. Here is how:
1. Launch Terminal. The Terminal app is located in the Utilities folder (Applications folder).
2. Use this terminal command: cd /Applications/
3. Then this command: sudo rm -of iTunes.app/
4. Enter your password when/if you are asked, then press the Return key.
5. This command will remove iTunes from your Mac immediately.
6. Now reinstall iTunes. Go to the iTunes download page, download the installer to your hard drive after your download, then double-click the itunes.dmg file to install.
As Recommended in Apple FAQ Page for iTunes Not Responding:
- Restart the computer, right mouse click the iTunes icon, and select "Run As Administrator".
- Shut down iTunes and open Task Manager, In the "Processes" Tab, select the file APSDaemon.exe and, click the End Process button, reopen iTunes to see whether it works. If working, the chief culprit of iTunes not responding error is the APSDaemon.exe file.